Our trained assessors provide independent and objective reports for use by:

Human Resources Management to monitor the effectiveness of training;

Marketing to measure the use and application of promotional activities;

Operational Management to check on procedural compliance;

Security Management to assess the integrity of staff;

Health and Safety Management to monitor compliance with current legislation;

Branch Management to aid development and motivation of staff.

React Surveys provides a comprehensive range of research services, both qualitative and quantitive.
While our primary focus is Mystery Customer Evaluation. We are also able to conduct:
Customer Surveys     Employee Surveys     Focus Group Discussions     Telephone and Face to Face Interviewing    Observational Studies

The expertise of the React Surveys executive team is unrivalled. In the UK and across the world, React Surveys works with leading organisations in the many retail sectors, including:
Clothing     Fast Food     Petroleum     Jewellery     Supermarkets
Financial Services     Telecommunications     Leisure     Variety Stores
Department Stores     Catalogue Retailing Services     Cosmetics